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The FM Innovations Team

Our people remain our most important assets. Here at FM Innovations we don't just pride ourselves on our products but the magnificent, hard working and reliable team that help implement and manage your specific requirements. As a commitment to you, we guarantee our team will transform our promise into your reality. Another development within FM Innovations has seen the creation of the Customer Service Team to work closely with our clients to improve their processes even further.

Our Quality Creed

"Quality is never an accident; it is always the result of high intelligent direction and skillful execution; it represents the wise choice of many alternatives."

	Kristiana Greenwood Director Kristiana Greenwood is a Director of FM Innovations Pty Ltd. She has over 20 years marketing & sales management experience and has worked in the UK, Italy, South Africa, France and Luxembourg. Born in England and educated in Zimbabwe and Italy, Kris finally settled in Australia in 1994 with two young children. She speaks three languages: English, French and Italian. In 1996 she was employed as a consultant to undertake market research into the Australian facilities management industry - its software potential and its market trend. In 1997 Kris established FM Innovations together with fellow director Ray Lodge combining their technical and business skills to market and implement simple to use, yet flexible, infrastructure resource management solutions. With over 1000 software licenses sold in Australia and now expanding into Asia, the FM Innovations scope of services has extended to offer end-to-end complete Infrastructure & Resource management software solution projects. Kris is also involved in several industry groups and charities. She is currently a Director and National Board member of the Facilities Management Association of Australia (FMA) and sits on the Advisory Board of Building & Architecture at Deakin University - specifically to offer advice on the new Masters of FM course. Before the board election, Kris was the Victorian Branch Chairman for 3 years. Kris has won various awards through the FMA including Victorian FMA Member of the Year and National Branch of the Year several times. Kris also offers her support to various other industry groups such as the Property Council of Australia (PCA) and various charities such as Kids Helpline, JDRF, Challenge- Kids With Cancer, World Vision, Research for Breast Cancer and Open Family.

	Ray Lodge Director Ray Lodge is the Technical Director at FM Innovations. Ray has a Bachelor of Applied Science (Computing) from Monash University and is a Fellow of the Australian Institute of Company Directors. Ray’s continued membership of the CEO Institute in Melbourne enhances his corporate management expertise and provides FMI with sound guidance to manage its corporate challenges. During Ray’s 42 years of computing experience with large corporations on in the UK and Australia, he has worked in the technical support of software, specifically database technologies, for over 26 years. During this period he has supported and managed large projects that provided high end production systems for Government and Corporate clients across the country. Ray is the principle systems designer for FMI’s range of software products. Ray’s many years of practical system implementations and keen interest in human workplace processes has lead to innovative designs in FMI product design and direction. Rays passion for environmental protection and effective management solutions has led to an active design criteria being implemented in all FMI software components to provide customers with this level of ESD management. Ray’s years of experience cover a wide range of ever changing technologies, from the early legacy style systems with monolithic mainframe computer architectures through to the modern web based distributed function type systems being implemented today. As well as the hardware change, Ray’s experience has mirrored the evolutionary path of software development over this 40 year period, from batch based COBOL (data centric) systems to modern day agile development regimes. Over the 13 years FMI has been implementing systems, Ray established every technical element of FMI’s capabilities. Today these original functions are being improved by the FMI team with more modern techniques and practical FMI experience. FMI have implemented over 80 Aperture Space management projects in this period and in excess of 100 WSM systems in that same period and now employ with a full time project and support group under Ray’s guidance.


	Maree Lee Project Solutions Manager Maree has over 14 years experience in Project Management and works closely with clients to ensure smooth project implementations and transitions from beginning to end. Maree’s perfection to detail, organisational skills and project management experience result in client projects being delivered and implemented on time and to budget. Maree has extensive experience which covers many areas including document management; UAT coordination; strategic project management; relevant systems training and integration skills and a high level understanding of client requirements and how these needs can cohabit with their existing environment. Maree understands and addresses processes and issues that arise when implementing a new corporate system to the current database mix.

	James Gasperz Application Support Specialist James works as an Application Support Specialist in FM Innovations’ Customer Service team. James has a Bachelor of Information Systems from RMIT University and is a Certified International Software Testing Quality Board (ISTQB) tester at Foundation Level. He is proficient in programming languages VB.NET and Java, and is skilled at networking tasks. With experience as a testing analyst at a large software company, he brings a wealth of troubleshooting skills essential for his role. Professional yet friendly, James is an asset to the Customer Service team and is pleased to be working at FM Innovations.

	David Umana Application Support Specialist David joins the Customer Support Team at FM Innovations as an Application Support Specialist. Having worked with FM Innovations in the past as a consultant, David brings a wealth of knowledge about the WSMenterprise and Aperture suite of products. David has a background in the facilities management industry having previously worked as an Essential Services Manager establishing and managing ESM obligations. He also has extensive experience in modifying space management drawings and CAD drawings for clients. David has a Diploma in Building Design and Technology, a Certificate 2 in Asset Management (Fire Saftey Systems) and First Rate Energy Rating V4 Training. David’s wealth of experience and knowledge make him a worthy addition to the Customer Service Team.

	Joseph Hooi Application Support Specialist Joseph is an Application Support Specialist in FM Innovations’ Customer Service Team. Joseph has a Bachelor of Business, majoring in Business Information Systems, and a Diploma in Information Technology from RMIT, Melbourne. He has experience in configuring and building PCs as well as imaging and rolling out upgrades. He is a skilled problem solver and is adept at network and VOIP diagnostics. With a strong background in customer service we are delighted to have Joseph in our Customer Service Team.

	FM Innovations Development Team
	Aidan Cunningham Application Developer Aidan works as an application developer at FM Innovations. Heralding from Ireland he has worked in software development for a number of years. Proficient in VB.NET, ASP.NET, C#.NET, VB6, and SQL, he is a valuable asset to the development team. Aidan possesses a Bachelor of Information and Communications Technology with a music technology specialisation complementing his background in sound engineering. He enjoys cycling, music composition and learning about new technology. Aidan is pleased to be working on exciting new projects to further expand and improve the WSM brand.

	Reuben Coutinho Application Developer Reuben joins the development team at FM Innovations as an Application Developer. Originally from New Zealand, Reuben has a Bachelor of Science (Computer Science) from the University of Auckland and is proficient in VB.NET, JavaScript, C#.NET, ASP.NET, C++ Builder and SQL. He has worked as an IT programmer for a number of years and brings with him a wealth of knowledge and enthusiasm. He enjoys soccer, music, reading and travelling. Reuben is excited to be working with the FMI development team and we are glad to have him on board.

	KJ Tey Application Developer KJ is an application developer in FM Innovations’ development team. Originally from Malaysia he has a Bachelor of Computer Science and a Master of Multimedia from Monash University and has been working in the IT industry for 7 years. KJ has a solid background in website development, CRM software and booking software. He is fluent in VB.NET, HTML, CSS, Javascript and has experience in working with MS SQL and XML. He is also proficient at speaking Malay, Cantonese and Mandarin. KJ’s friendly personality, keen desire to learn and industry experience makes him a valued member of the FM Innovations team.

	Rohini Suryanarayan Application Developer Rohini is an Application Developer in FM Innovations’ Development Team. Originally from India, Rohini holds a Bachelor of Engineering and has been working as a programmer for over 6 years. She is skilled at building web applications using ASP.NET, C# and SQL Server and is a Microsoft Certified Professional Developer – Enterprise Applications (MCPDEA). She is also skilled at testing and producing documentation for all stages of development. Rohini’s wealth of skills and experience make her a welcome addition to the Development Team.

	Cherryl A. Villafuerte Application Developer Cherryl hails from the Philippines where she was a senior software engineer, developing international banking applications and CRM applications for large corporations. She has 9 years commercial IT experience developing database applications using VB6, Visual C++, SQL2000 and SQL2005. Cherryl has successfully completed a Bachelor of Science in Computer Science. Her role is to interpret functional or design specifications into programming codes. Cherryl is an integral member of the FM Innovations team.
	FM Innovations Office Team
	Melanie Kmiec Office Coordinator Melanie, with a level 4 office administrators qualification, is FMI's Office and Administration Manager. With 15 years experience in this role Melanie has many skills including: customer relation skills, time management, and accounting. Her main function involves: office management, client communications, accounting and statutory requirements. All of this experience helps to maintain the smooth running and coordination of FMI's day-to-day operations. Employed with FMI for 6 years Melanie feels FMI provides a relaxed, friendly and professional work environment. With the key benefit or working at FMI being the tight nit small team that is visibly appreciated.

	To speak with any of the FM Innovations team please Contact Us.